What we do
London Fire Brigade is here to help make London the safest global city. Our vision is to be a world class fire and rescue service for London, Londoners and visitors.
What's important to us?
Trusted to serve and protect London and Londoners.
Our mission and vision
London Fire Brigade is here to help make London the safest global city. Our vision is to be a world class fire and rescue service for London, Londoners and visitors. A number of factors are important to us and they influence how the Brigade will meet the challenges of making London a safer place to live, work and visit.
How does that work in practice?
London Fire Brigade’s main role as a fire and rescue service is to make London the safest global city. This means working to make sure London has the lowest number of fires, and fewer injuries and deaths caused by fire. The Brigade can do this by influencing safety in the ‘built environment’ – buildings, roads, transport systems and so on – and through education and regulation.
London Fire Brigade is a trusted partner, helping to create a safer, healthier London by working with local communities to promote healthier lifestyles. The Brigade raises awareness of safety and wellbeing considerations in a whole range of activities, from water safety and road safety, through to caring for the most vulnerable residents & educating and informing tomorrow’s young Londoners.
London Fire Brigade will maximise what it can do by working with individuals and businesses to help them identify what they can do for themselves to ensure their own safety and the safety of others. And the Brigade will continue to provide services to meet the needs of all communities.
In addition to the aims of reducing the risk of fire and the risk from fire, the London Fire Brigade will also deliver a wide range of services, information and advice together with emergency partners to contribute to:
- The lowest numbers of deaths and injuries from road traffic collisions.
- The highest survival rates in cardiac arrests in the world.
- The lowest levels of crime and disorder.
Meet the Team
London Fire Brigade employs over 5000 people – here you can find out who we are as an organisation, and meet key people.
Who are we?
London Fire Brigade is the busiest fire and rescue service in the country. What's more, we are one of the largest firefighting and rescue organisations in the world protecting people and property from fire within the 1587 square kilometres of Greater London.
How do we work?
How is London Fire Brigade organised?
As you might imagine, our organisational structure is complicated. We split it broadly into three areas:
- Operational staff – our firefighters
- Control – our 999 call handlers
- Non-uniformed and non-operational – our essential support team
We are the only UK fire service where all operational staff are full-time. Other brigades use a combination of full and part-time staff and retained firefighters who carry out firefighting duties in addition to their usual employment. To provide a round-the-clock service, we operate a two shift, four-watch system at stations – red, white, blue and green.
Control staff take emergency 999 calls, find out details of incidents, send fire engines and deploy our resources to emergencies. They also use a six-watch system but have a different rank structure.
Non-uniformed and non-operational staff
It's not just firefighters who help make London a safer city. We have a range of non-uniformed and non-operational staff who work behind the scenes to support our front-line services, including IT, Finance, Procurement and Community Safety officers.
You can find detailed information about our organisational structure charts in our 'Information we publish' page.
For more information on our team, please follow this link
|London Safety Plan|
|Benefits at London Fire Brigade|